Privacy Policy – Kaptorra

Last updated: 28 August 2025

1. Introduction

The website www.kaptorra.com is published by CWFJ LLP, a company registered in the United Kingdom, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

As part of its activities, Kaptorra (an agency specialising in showcase website design, Search Engine Optimisation – SEO – and Search Engine Advertising – SEA) may collect and process personal data.

This policy aims to inform users in a clear and transparent manner about how their data is collected, used, protected, and stored.

2. Data Controller

The data controller is:

3. Data We Collect

We may collect the following categories of data:

  • Identity: first name, last name.

  • Contact details: email address, phone number.

  • Technical data: IP address, browser, operating system, browsing time, pages viewed.

  • Commercial information: marketing preferences, interests, advertising campaign history.

  • Form data: messages, contact requests, SEO/SEA audits, digital diagnostics.

4. Purpose of Data Processing

Collected data may be used for the following purposes:

  • Responding to contact requests.

  • Delivering our SEO, SEA, and web design services.

  • Tracking and optimising advertising campaign performance for clients.

  • Improving the website and overall user experience.

  • Managing business relationships.

  • Sending targeted marketing communications (with prior consent).

5. Legal Basis for Processing

In compliance with the GDPR, data processing is based on:

  • User consent (forms, newsletters).

  • Legitimate interests of Kaptorra (optimising services, ensuring website security, measuring campaigns).

  • Performance of a contract or service requested by the user.

6. Data Recipients

Your data is never sold. It may only be shared with:

  • Our technical providers (hosting, emailing, CRM, advertising tools).

  • Our business partners, strictly under contractual agreements.

  • Authorities, when legally required.

7. Data Retention Periods

Type of data Retention period
Contact data 3 years after the last interaction
Client data Contract duration + 5 years (for tax purposes)
Technical data & cookies Up to 13 months
SEO/SEA campaign data 36 months (anonymised statistics)

8. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights over your data:

  • Right of access to your data.

  • Right to rectification of your data.

  • Right to erasure (under certain conditions).

  • Right to restriction of processing.

  • Right to object, especially to marketing purposes.

  • Right to data portability.

You can exercise these rights at any time by contacting us at legal@kaptorra.com. We will respond within 30 days.

9. Cookies

Our website uses cookies to:

  • Ensure the proper functioning of the website.

  • Analyse traffic (Google Analytics, Matomo or equivalent).

  • Provide a personalised user experience.

You can manage your preferences via the cookie consent banner displayed during your first visit.

10. Security

We implement all appropriate technical and organisational measures to protect your data against loss, unauthorised access, disclosure, or any other unlawful form of processing.

11. Data Transfers Outside the EU

Some data may be processed outside the European Union (e.g., email servers, cloud services). In such cases, we ensure that adequate safeguards are in place, such as standard contractual clauses or recognised certification mechanisms.

12. Changes to this Policy

This privacy policy may be updated at any time to reflect legal, regulatory, or technological changes. The revision date will be updated accordingly.

📩 Contact

For any questions regarding this privacy policy:
legal@kaptorra.com

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